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IT Project Manager – Waterloo, Ontario

Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to change, and pursuing your career aspirations.

Heartland Mutual Insurance has an excellent opportunity in our Information Technology Department for an IT Project Manager.

What you will do…

  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Ensure resource availability and allocation.
  • Develop a detailed project plan to monitor and track progress.
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
  • Perform risk management to minimize project risks.
  • Create and maintain comprehensive project documentation.
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
  • Successfully manage the relationship with the client and all stakeholders.
  • Report and escalate to management as needed.
  • Establish and maintain relationships with third parties/vendors.
  • Ensure that information systems practices conform to legal, regulatory and privacy obligations.
  • Measure and report on project performance using appropriate tools and techniques.

What you will bring…

  • College diploma in a related field or equivalent training/experience.
  • Excellent problem solving and troubleshooting capabilities.
  • 3+ years’ experience managing projects in the financial services industry – P&C insurance would be considered an asset.
  • Excellent working knowledge of MS Office and Project.
  • PMP and/or PMI designation would be considered an asset.

What we offer…

In return, we’ll give you countless opportunities to learn and grow. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

At Heartland our benefits are great and include not only health and dental coverage, but also a generous pension plan. All staff members share in our company’s success through our incentive plan. And with our hybrid work model, you get the best of both worlds – the ability to collaborate and connect with great colleagues and to enjoy the benefits of working from home.

Intrigued? We can’t wait to hear from you!


If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply on the company website. Accommodations are available on request for candidates taking part in all aspects of the selection process.

A Place Where YOU Can Make a Difference! Proudly Canadian. Mutually Owned.