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Finance Representative I – Waterloo, Ontario

Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to change, and pursuing your career aspirations.

Heartland Mutual Insurance has an excellent opportunity in our Finance Department for a Finance Representative I.

What you will do…

  • Deal directly with both internal and external customers to ensure premiums are received in an efficient and timely manner.
  • Apply payments received via online banking, credit card and cheques.
  • Attend to broker and insured inquires via email and telephone.
  • Process policy changes regarding billing methods.
  • Assist with other Finance tasks as required.

What you will bring…

  • Post-secondary education in Business and/or Accounting is preferred.
  • Successful experience in a customer service environment.
  • Well-organized mindset with an affinity for numbers.
  • Ability to maintain professional standards in a fast-paced environment with shifting priorities.
  • Ability to manage multiple complex tasks.
  • Basic Microsoft Word and Excel skills are essential.
  • Must have a positive attitude.
  • Fluency in English with excellent written, oral and telephone communication skills.

What we offer…

In return, we’ll give you countless opportunities to learn and grow. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

At Heartland our benefits are great and include not only health and dental coverage, but also a generous pension plan. All staff members share in our company’s success through our incentive plan. And with our hybrid work model, you get the best of both worlds – the ability to collaborate and connect with great colleagues and enjoy the benefits of working from home.

Intrigued? We can’t wait to hear from you!

If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply! Accommodations are available on request for candidates taking part in all aspects of the selection process.

A Place Where YOU Can Make a Difference! Proudly Canadian. Mutually Owned.

Senior Corporate Actuarial Analyst – Waterloo, Ontario

Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to change, and pursuing your career aspirations.

Heartland Mutual Insurance has an excellent opportunity in our Finance Department for a Senior Corporate Actuarial Analyst.

What you will do…

  • Assist in preparing quarterly reserve analyses under the guidance of the Appointed Actuary.
  • Support the development and documentation of actuarial liabilities for financial reporting.
  • Contribute to the preparation and peer review of the Appointed Actuary’s Report (AAAR).
  • Support the annual Financial Condition Testing (FCT) process.
  • Perform sensitivity analyses, capital impact assessments, and assist with recommendations for risk mitigation strategies.
  • Collaborate with the Finance team to produce inputs for quarterly/annual financial statements and the organizational budget.
  • Provide reserve estimates, claims projections, and trend analysis to assist in budget planning and forecasting.
  • Design and execute queries using SAS, SQL, etc. to extract and validate large datasets.
  • Develop visuals and reports for internal use, Board reporting, and executive briefings.
  • Assist with the maintenance and enhancement of actuarial models, especially in ResQ.
  • Support the implementation of enhancements to reserving, capital modelling, or profitability analysis frameworks

What you will bring…

  • University degree (Actuarial Science, Mathematics/Statistics or a related discipline). 
  • A minimum of 3 years’ experience in an actuarial/data analysis role, preferably with P&C insurance exposure, or a significant educational background in a related financial services environment.
  • Successful completion of 4 to 6 exams from the Casualty Actuarial Society.
  • High proficiency in SAS, SQL, and Excel is essential.
  • Familiarity and good working knowledge of ResQ. 
  • A good understanding of P&C reserving and capital modelling concepts
  • Demonstrated strength in oral, written and presentation communication skills.
  • Demonstrated teamwork and collaboration in cross-functional projects.
  • Ability to work independently and manage multiple deadlines in a fast-paced environment.
  • Experience with data visualization and reporting tools considered an asset (e.g., Power BI, Tableau).

What we offer…

In return, we’ll give you countless opportunities to learn and grow. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

At Heartland our benefits are great and include not only health and dental coverage, but also a generous pension plan. All staff members share in our company’s success through our incentive plan. And with our hybrid work model, you get the best of both worlds – the ability to collaborate and connect with great colleagues and enjoy the benefits of working from home.

Intrigued? We can’t wait to hear from you!

If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply! Accommodations are available on request for candidates taking part in all aspects of the selection process.

A Place Where YOU Can Make a Difference! Proudly Canadian. Mutually Owned.