Please be advised, as of December 15, 2023, our New Minas office will be temporarily closed for renovations and the entire Nova Scotia Team will work out of our Berwick office, located at 220 Commercial Street.

Submit A Claim

You have enough to worry about, so we’ve made it really simple for you to submit a claim.

During times of crisis, a quick and caring response can make all the difference. With the help of your broker or agent and our team of professional adjusters, you can rest assured your claim will be handled promptly and efficiently.

Option 1:

Submit a Claim Online

Option 2:

Call Your Agent or Broker

Contact your broker or agent as soon as possible to report a claim. If it is an after-hours emergency, call our 24-hour response line. 

Have your policy number and broker name ready, as well as any relevant details.

Once Heartland has been advised of a claim, an adjuster will contact you as soon as possible.

Contact Information

1-800-265-8813
24-Hour Emergency Response

1-800-224-5677
For Claims In The United States

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