Optim is our new customer portal that provides you with convenient 24/7 access to your policies, claims, account, and billing information. It is an environmentally friendly way to access your insurance policies.
OPTIMize for a Prize
Sign up for OPTIM from Heartland Mutual Insurance for a chance to win a $500 gift card.
The contest ends December 31, register today to enter!
With Optim you can…
Need Help With Optim?
- Viewing and Managing Your Policies
- Viewing and Managing Your Current Claims
- Viewing and Managing Your Billing Information
- Reporting a Claim
- Receiving Claim Payment by Electronic Funds Transfer (EFT)
- Opening and Changing Your Account Preferences
- Making Policy Payments
- Downloading and Uploading Policy Documents
- Accessing Your Proof of Insurance
- Creating an Account and Signing In
Is My Privacy Protected?
Optim is a secure customer portal protected by a two-factor authentication process. Once you sign up, you will have access to your own information only. For further details see our privacy policy.