Introducing Optim
Heartland’s New Customer Portal.
Optim is our new customer portal that provides you with convenient 24/7 access to your policies, claims, account, and billing information. It is an environmentally friendly way to access your insurance policies.
With Optim you can…
Need Help With Optim?
- Viewing and Managing Your Policies
- Viewing and Managing Your Current Claims
- Viewing and Managing Your Billing Information
- Reporting a Claim
- Receiving Claim Payment by Electronic Funds Transfer (EFT)
- Opening and Changing Your Account Preferences
- Making Policy Payments
- Downloading and Uploading Policy Documents
- Accessing Your Proof of Insurance
- Creating an Account and Signing In
Is My Privacy Protected?
Optim is a secure customer portal protected by a two-factor authentication process. Once you sign up, you will have access to your own information only. For further details see our privacy policy.
