Due to the postal disruption, delivery of time-sensitive documents may be delayed. To access your documents online, including claims payments, proof of insurance and policy documents, please use your OPTIM account. To create an account and set your preferences to paperless, click Customer Login.
Customer Login

Welcome to Heartland

Below are links to additional information that may be relevant to your policy.

    • Meet Optim, Your Insurance, on Your Time.

    Optim is our customer portal that provides you with convenient 24/7 access to your policies, claims, account, and billing information.

    Login to Optim

    • Claims FAQs

    In the event of a claim call:

    1-800-265-8813

    • Annual General Meeting Request Form

    Heartland Farm Mutual Inc. invites our Mutual Policyholders to be part of our Corporate Governance and decision making process. Request for AGM Communication Form

    • Policy Wordings

    Review the policy wordings relevant to you.

    We are no longer accepting Credit Card as a monthly payment method.

    We have made water coverage changes that may affect you.

    Nova Scotia Changes

    Ontario Changes

    • Your Consumer Rights

    Code of Consumer Rights & Responsibilities

    FCAC Rights & Responsibilities

    Privacy Policy